Privacy Policy

1. Information We Collect

Depending on how you use our website, we may collect different types of information.

2. Information You Provide

We may collect information directly from you when you:

• Submit a VIN or vehicle information for a report.
• Place an order through our website.
• Contact our customer support team.
• Submit information through a website form.
• Subscribe to communications where available.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill vehicle history report orders.
• To generate and deliver purchased reports.
• To process payments and maintain transaction records.
• To respond to customer support requests.
• To communicate with you about your order.
• To detect and prevent fraud or unauthorized activity.
• To maintain website security and functionality.
• To improve our website, services, and customer experience.
• To comply with applicable legal obligations.

4. Vehicle Information and VINs

When you submit a VIN, we use it to perform the requested vehicle history search and provide the service you purchased.

A VIN is vehicle identification information. Vehicle history data associated with a VIN may originate from third-party databases, public records, insurance records, automotive data providers, or other sources.

We do not guarantee that all vehicle information associated with a VIN will be complete, accurate, current, or available.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Where payment processing is handled by a third-party provider, your payment information is subject to that provider's privacy policy and security practices.

We do not intentionally store complete credit card or debit card numbers on our website servers.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and help maintain security.

Cookies may also be used by analytics, advertising, or other third-party services integrated with our website.

Most web browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

7. Analytics and Website Performance

We may use analytics and similar technologies to understand how visitors use our website and to improve website performance and user experience.

These technologies may collect information such as browser type, device information, pages visited, approximate location, referral information, and interaction with the website.

8. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business and provide our services.

These providers may include:

• Payment processing providers.
• Website hosting and infrastructure providers.
• Email and communication providers.
• Analytics and website performance providers.
• Fraud prevention and security providers.
• Vehicle data and information providers.

9. Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful requests from government authorities.

We may also disclose information when necessary to protect our rights, users, property, security, or prevent fraud or abuse.

10. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, maintain security, and comply with legal or accounting obligations.

The retention period may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your data is used.

These rights may be subject to legal limitations and requirements.

12. Marketing Communications

Where permitted by applicable law, we may send promotional or informational communications if you have requested or consented to receive them.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.

Transactional and service-related communications, such as order confirmations and report delivery messages, may still be sent when necessary to fulfill your purchase.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

14. Children's Privacy

Our services are not intended for children who are unable to legally enter into agreements for online purchases under applicable law.

We do not knowingly collect personal information from children for the purpose of providing our services.

15. International Users

Get Vehicle Report may be accessed by customers from different countries.

Where information is processed or transferred across borders, we take reasonable steps to handle that information in accordance with applicable privacy requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated policy will be published on this page.